Baby Gift Supply.com Policies

Please send your questions on ordering, returns, or policies, to our customer service manager at service@babygiftsupply.com

All credit card statements will show charges from our company as My Miracle Baby.  Baby Gift Supply is owned and operated by My Miracle Baby.

Returns:
If for some reason you are not pleased with an item or need to exchange it, please contact us to obtain a Return Authorization Code (RMA). You may email us at service@babygiftsupply.com.  A package without an RMA is automatically refused so be sure to contact us first. Thanks!

Holiday items are not refundable though an exchange will be made if at all possible.

Refunds are made in the form of original payment OR via company check--at the discretion of Baby Gift Supply.com management.

Shipping costs are not refundable unless of course an error is made by BGS. We will gladly work with you to make this a wonderful shopping experience for you. We are honest and fair and want you to come back so its important that we do our best to please you.

Personalized items are NOT returnable.

 How may we help you? Contact Us!

Customer Care Department

Toll Free: 1-800-342-2509

Is email your preference? Send us your questions or comments, and we'll get back to you A.S.A.P! Write to us at: service@babygiftsupply.com

Satisfaction Guaranteed
We want to do more than meet your expectations—we want to exceed them! If you are not tickled with your purchase return it for a full refund of your purchase price. Please carefully package the merchandise, tell us what’s wrong and we’ll do our best to make it right. Worn items, personalized items and special orders are not returnable.

Cancellations Process
Most orders are processed immediately. Once an order has been processed, we are unable to cancel it. Email us to find out the status of the order and we will do our very best to accommodate your request.

Credit Card Security
Your payment information is completely encrypted and then saved to our 100% secure database. No credit card or personal information is ever sent via email or other non-secure means. Your information is kept private. We do not share your private information with anyone. All credit card statements will show charges from our company as My Miracle Baby.  Baby Gift Supply is owned and operated by My Miracle Baby.

International Orders
Any applicable customs, duties, fees or taxes are the responsibility of the consignee in the destination country or the bill-to customer on the order.

For the protection of credit card holders as well as vendors, credit card issuers have increased security requirements for Internet orders. Additional information may be requested for processing International credit card orders, and additional time may be required to ensure a safe transaction.

Gift Packaging
We will wrap your gift for a $3.95 additional charge. Please notify us when you checkout if you would like this service. Include your message and we’ll add a gift card at no additional charge. Don’t forget to add the recipient’s name, address and telephone number.